They made the process so easy on trading my vehicle and financing a new one .. definitely would recommend TWINS!!
Appreciated Dee's help while selecting a car! His level of communication was awesome throughout the process and has a lot of patience. Working with Twins was a great experience from Dee to the finance department. Love my new car!
I thought that getting a new car was a shot in the dark until I met Dee! He not only made the process so easy and affordable but I was anxiety free the whole time. He listened to my needs and was super honest which made me feel really comfortable. Thanks so much Dee!
Dee was very helpful, patient and pleasant.
Dee was awesome to work with, he was extremely helpful and nice. Great experience.
Brandon Lahn was my Salesman. Brij and Bryan were the Finance Managers that handled my loan. They all gave my Wife and I extraordinary customer service from start to finish. The loan process was handled quickly. We felt that they all were honest and truly listened to our needs. They did not have the vehicle that we wanted at their dealership so they located the vehicle at another dealer and arranged a dealer swap to acquire the vehicle for us. We feel they went above and beyond for us and they have given us great service after the sale. We would recommend this dealership, this Salesman, and both Finance Managers to our friends, family, and anyone who is interested in a new or used vehicle that wants to be treated with kindness and respect. The high level of great customer service that we were provided with at this dealership is non-existent at most dealerships today. I am glad that we chose this dealership and we will definitely buy from them again in the future.
We decided to go to Twins Buick GMC on Morse Rd. in Columbus, OH and this was our first time at this dealership. We were assisted by the Salesman Brandon Lahn, the Sales Manager Brij Sethi, and the Finance Manager Bryan. They all provided us with extraordinary customer service. We felt that they listened to our needs and wants and proceeded accordingly. They explained the available rebates and cash back options so that we could make an informed decision regarding our purchase. They did not have the vehicle that we wanted at their dealership so they arranged to do a dealer transfer with another dealer in a neighboring state to get the vehicle we wanted. The vehicle that they found for us had even more options than we anticipated and a better price. The entire process was handled quickly and painlessly from start to finish. The great customer service that Brandon, Brij, and Bryan provided us with during the sales process is not common at most dealerships today. We are grateful that we chose to do business with this dealership and that we dealt with these individuals at this dealership. We were treated with kindness and respect throughout the entire process and they have provided great service after the sale. We would recommend this dealership and the individuals that assisted us to our family, friends, and anyone interested in a new or used vehicle who want to deal with trustworthy and honest individuals.
We had a great experience. Everyone was so nice. Armando was great to work with. We love our new vehicle. Thank you!
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